Privacy Policy

PAADMA is a brand owned and operated by Globrix International. PAADMA operates this website and provides related information, content, features, tools, products and services to provide customers with a curated online shopping experience (the “Services”). This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, create an account, place an order, make a purchase, use our Services, or communicate with us.

By using our website and Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described below.

 

Collection of Information

We may collect personal information that you provide to us when you use our website or Services. This may include your name, email address, phone number, billing and shipping address, account information, order details, and other information you choose to provide.

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, operating system, pages viewed, and the date and time of your visit. This information may be used to operate, maintain, secure and improve our website and Services.

When you place an order, we collect the information necessary to process and fulfil your purchase, including shipping and billing information and order details.

 

Use and Sharing of Information

We may use the personal information we collect for purposes including:

    • Processing, fulfilling and delivering orders.

    • Managing customer accounts and providing customer support.

    • Processing payments and verifying transactions through our payment service providers.

    • Communicating with you regarding your orders, enquiries, returns, refunds and other customer service matters.

    • Improving our website, products, services and customer experience.

    • Preventing fraud, unauthorized transactions and other misuse of our Services.

    • Complying with applicable laws, regulations, legal processes and government requirements.

    • Sending promotional or marketing communications where permitted by applicable law and where you have provided the necessary consent.

We may share relevant information with trusted third-party service providers who assist us in operating our business, including payment gateways, shipping and logistics providers, website hosting providers, technology providers, customer-support services and other service providers necessary to provide our Services.

We may also disclose information when required by law, legal process, government authority, or when reasonably necessary to protect our rights, customers, website, property or Services.

We do not sell or rent your personal information to third parties for their own marketing purposes.

 

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, maintain your shopping cart and account sessions, understand website usage and improve our Services.

Cookies are small text files stored on your device by your web browser. Some cookies are necessary for the proper functioning of our website, including certain WooCommerce and account-related functions.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features of the website, including shopping-cart, account or checkout functions.

 

Payment Information

Payments made through our website may be processed by third-party payment service providers.

We may receive transaction-related information necessary to confirm and fulfil your order, but payment information such as complete credit or debit card numbers, CVV numbers, UPI credentials, banking passwords or other sensitive payment credentials may be collected and processed directly by the applicable payment service provider.

We do not intentionally store complete payment-card information on our website.

 

Shipping and Delivery Information

To fulfil and deliver your orders, we may share necessary customer information, such as your name, phone number, shipping address and order details, with shipping and logistics providers.

This information is used only as reasonably necessary to arrange delivery, track shipments, manage delivery issues and provide related customer support.

 

Data Retention

We retain personal information for as long as reasonably necessary to provide our Services, fulfil orders, maintain business and transaction records, resolve disputes, prevent fraud and comply with applicable legal, accounting and regulatory requirements.

When personal information is no longer reasonably required, we may securely delete or anonymize it, subject to applicable legal and operational requirements.

 

Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

 

Third-Party Links

Our website may contain links to third-party websites, services or platforms.

These third-party websites operate independently and may have their own privacy policies and terms. Our Privacy Policy does not apply to websites or services that we do not own or control.

We encourage you to review the privacy policies of third-party websites before providing them with your personal information.

 

Your Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information held by us.

You may also choose not to receive promotional or marketing communications from us by using the unsubscribe option provided in such communications or by contacting us.

Some information may need to be retained where required for legal, accounting, security, fraud-prevention or legitimate business purposes.

To make a privacy-related request, please contact us using the contact details provided on our Contact Us page.

 

Opt-Out Policy

If you no longer wish to receive promotional or marketing communications from us, you may unsubscribe using the option provided in the communication or contact us through our Contact Us page.

Please note that you may still receive essential communications relating to your orders, transactions, account, shipping, returns, refunds or other necessary Services.

 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, Services, technology or applicable legal requirements.

When we make changes, we will update the Privacy Policy on this page and revise the “Last Updated” date below.

Last Updated: August 31, 2026.

 

Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the way we handle personal information, please contact us through our Contact Us page.

PAADMA is a brand owned and operated by Globrix International.